BizChatsAI

Go Beyond the Feed

Drive direct connections and real conversions in today's dynamic market.

Social Media is not enough

While social media platforms offers a myriad of opportunities for interaction and brand visibility, they often emphasize a broader, less direct style of communication

Social media offers broad, public reach ideal for brand awareness and community engagement, but it relies heavily on algorithms, favors short-form content, and often leads to indirect conversion paths rather than immediate action.

Direct engagement through AI-powered voice, SMS, and email delivers personalized, compliant, and action-driven communication—designed for high intent, measurable conversions, and real results.

Broad Strokes

Direct engagement

Ignoring SMS consent? You're risking more than just a reply – think legal action.

Failing to adhere to TCPA regulations when building and using your SMS/MMS list can expose your business to significant risks

Create it

What is at stake?

Penalties can range from $500 to $1,500 per unsolicited message.

Reputational Damage and Loss of Customer Trust

Sending unsolicited text messages can be perceived as intrusive and spammy, leading to negative brand perception and a loss of customer trust.

Blacklisting and Delivery Issues

Mobile carriers and aggregators monitor SMS traffic for compliance. Sending non-compliant messages can lead to your messages being blocked or your sending numbers being blacklisted, severely impacting your ability to reach your audience.

Costly Litigation and Class Action Lawsuits

TCPA violations are a common trigger for individual and class action lawsuits.

Regulatory Scrutiny and Enforcement Actions

The Federal Communications Commission (FCC) actively enforces TCPA regulations. Non-compliance can lead to investigations and enforcement actions.

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Compliant Customer Lists

Having a TCPA compliant customer list offers numerous benefits for businesses looking to engage directly with their customers.

Firstly, compliance ensures that your marketing practices adhere to legal standards, reducing the risk of costly fines and legal challenges. Moreover, it fosters trust and credibility with your audience, as customers are more likely to respond positively to businesses that respect their privacy and preferences. Engaging directly with customers through compliant channels, such as text messages and phone calls, allows for personalized communication, which can lead to higher conversion rates and customer loyalty.

Additionally, leveraging this compliant list can help businesses segment their audience effectively, targeting specific groups with tailored messages and offers that resonate with their needs. In essence, a TCPA compliant customer list not only safeguards your business legally but also enhances your relationship with customers, driving long-term growth and satisfaction.

BizChatsAI - Engage Hub

We offer a powerful SaaS platform that helps businesses connect directly with their leads and customers through intelligent voice, SMS, and email campaigns, going Beyond the Feed to deliver Real Results.

Communication Management

AI-Powered Voice Outreach: Engage leads and customers with automated outbound calls using intelligent AI voice agents. Supports multiple providers, offers easy agent management, and provides comprehensive call logging and analytics.

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Comprehensive SMS & MMS Communication

SMS Messaging: Effortlessly send and receive text and multimedia messages, leverage templates, ensure 10DLC compliance for campaign management, and manage message retention effectively.

SMS Campaigns: Execute impactful bulk messaging campaigns with easy scheduling, comprehensive delivery tracking, and efficient response handling.

Streamlined SMS Campaigns:

Compliance and Security

Built-in Compliance & Robust Security: Ensure regulatory adherence with 10DLC registration and SMS consent management, coupled with secure message retention, user roles, and client permissions. and analytics.

Comprehensive SMS & MMS Communication

Actionable Insights & Performance Tracking: Gain a clear understanding of your communication efforts with detailed call statistics, campaign performance metrics, agent tracking, success rate analysis, and customizable reports.

Analytics and Reporting

Lead Management

Efficient Lead Management: Organize contacts, build and manage targeted lead lists, track lead progress through customizable statuses, assign leads to specific campaigns, and easily import/export data.

AI Enhancement Features

Supercharge Engagement with AI: Leverage natural language processing, AI-powered content generation, message enhancement, sentiment analysis, and seamless OpenAI integration for smarter communication.

Data-Driven Decisions: Comprehensive Analytics & Reporting - Track call metrics, campaign success, agent performance, and analyze success rates with customizable reports for informed decision-making.

Analytics and Reporting

The Consent Compliance Engine

The Challenge of TCPA Consent Compliance for Existing Customer Lists TCPA regulations necessitate obtaining explicit consent to send SMS/MMS messages.

This traditionally involves, Individual outreach to each customer, Gaining their affirmative consent and Recording the consent interaction.

Updating CRM or other records with consent details,

Magnitude of the Task: This process is exceptionally time-consuming and resource-intensive, particularly for large customer lists and not all customers desire to receive SMS/MMS, even for valuable content like discounts or updates.

Importance of Consent Tracking: Accurately identifying and managing those who have granted consent is crucial for compliant marketing and customer engagement.

Get Started

Lead List is Uploaded

Leads are uploaded into designated Lead Lists within the application.

The AI Voice agent individually calls each lead.

The agent engages in a brief (under one minute) natural voice conversation.

The agent explicitly asks for the lead's consent preference for SMS/MMS communication.

Automated Follow-ups

CCE AI Agent

Consent DB w/ Private Dashboard

The agent explicitly asks for the lead's consent preference for SMS/MMS communication.

The consent preference is extracted from the voice conversation using AI.

The lead's phone number and all relevant consent metadata are recorded in a dedicated Consent database record.

Metadata includes: date and time of consent.

A recording of the voice conversation is also stored.

Consent records are viewable within the application at any time.

Records are searchable within the application interface.

About Bizchatsai and EngageHub

EngageHub isn't just another fleeting trend; it's a robustly engineered platform built upon a modern, scalable infrastructure designed for the demands of intelligent communication and engagement. We've prioritized security, reliability, and extensibility from the ground up, ensuring a future-proof solution you can trust.

At its core, EngageHub leverages a secure Authentication System, providing granular control through user authentication, role-based access, and administrative oversight via agency/admin impersonation. Robust session management ensures the integrity and confidentiality of every interaction.

Our API Architecture is built with industry best practices in mind, utilizing RESTful endpoints for seamless integration with your existing workflows. Real-time data exchange is facilitated through efficient webhook handling, and our commitment to open connectivity is evident in our comprehensive external service integration capabilities. To maintain optimal performance and prevent abuse, we've implemented intelligent rate limiting.

Data integrity and performance are paramount. EngageHub relies on PostgreSQL, a proven and powerful relational database, expertly managed with Drizzle ORM for efficient data access and manipulation. Our carefully designed schema management, well-defined data relationships, and continuous query optimization ensure speed and reliability, even as your engagement scales.

Furthermore, every facet of EngageHub is engineered with meticulous attention to detail, incorporating inherent access control, comprehensive usage tracking, robust error handling, detailed audit logging, and proactive performance monitoring.

Built and fully supported by BizChatsAI, EngageHub is a cloud-native solution, offering unparalleled scalability and reliability. You can be confident that your engagement strategies are powered by a secure, robust, and continuously evolving infrastructure, designed not just for today's needs, but for the future of intelligent interaction.

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